February 1, 2018 – Carolinas Credit Union League CU Roundtables
Small and Mid-Size Credit Union Roundtable Speaker
Ancin Cooley, CIA, CISA, is the Founder and Principal of Synergy Credit Union Consulting, Inc. Synergy provides a range of risk management services to financial institutions, which include strategic planning, board training, supervisory committee training, loan department audit, and regulatory exam remediation. As Principal, Ancin manages a growing portfolio of clients throughout the United States. He brings more than 10 years of experience to the industry. Ancin honed his skills while working as a regulatory examiner for the US Treasury. As an examiner, he performed safety and soundness examinations for community and mid size institutions ranging from $100 million to $15 billion in total assets. After leaving regulatory work, Ancin worked for a regional accounting firm where he led internal audits, as well as loan and pre-regulatory examiner reviews. In recent years, Ancin has focused on helping Credit Unions grow and thrive with “Execution Centered” Strategic Planning sessions
CUaware Protégé Mentor Workshop Speaker
G. Lee Fogle served as CEO of Duke University Federal Credit Union in Durham, NC for eighteen years until his retirement in 2015. His success in Strategic Planning and change management has been recognized by several awards to include the National Association of Federal Credit Union’s (NAFCU) 1991 and 2002 Federal Credit Union of the Year Awards.
He began his credit union career at State Employees’ Credit Union in 1977. For 38 years, he supported and provided leadership for credit unions, 33 as CEO. He was recognized as NAFCU’s 1992 Professional of the Year, and has served as CUES President, Chapter President, Chair of the Board of the South Carolina Credit Union League, and Chair of the Board of First Carolina Corporate Credit Union.
Lee holds an Executive Coaching Certificate from the University of Georgia and was instrumental in founding a regional mid-sized Credit Union CEO Roundtable. He also has facilitated and served on the faculty of NAFCU’s Leadership Development Institute, and has been a national event and web cast speaker.
Lee consults with Credit Unions specializing in the areas of executive coaching and strategic planning, and provides executive coaching for the Leadership Development Institute of the Carolinas Credit Union League. In addition, Lee is a consultant for the Executive Service Corps of the Triangle, a group of retired executives who volunteer their services. He is a graduate of East Carolina University in Greenville, NC and the Certified Credit Union Executive program of the Credit Union National Association. Lee also is a former US Air Force Officer and Helicopter Pilot, has been married to Joanna for 47 years, and has a daughter and granddaughter.
February 2, 2018 – Carolinas Credit Union Connect Conference
Presenters to include:
Director of Industry Marketing, NCR Financial Services
As Director of Industry Marketing for NCR’s $3.3B Financial Services business, Andy works closely with Financial Institutions from around the world to shape NCR’s strategy and portfolio for the banking industry. His primary objective is to help FIs grow revenue, lower cost and deliver amazing customer experiences. Andy’s strength is based on meeting with financial institutions, FinTech firms and industry analysts on a day-to-day basis across geographies and segments, to offer a broad perspective on the challenges facing the industry, and the solutions that move the needle and create competitive advantage.
Member, Nexsen Pruet
Brian Anderson is a Board Certified Specialist in Business Bankruptcy law, focusing his law practice in the areas of bankruptcy, creditors’ rights, and commercial litigation. He has represented banking and financial institutions, contractors, secured and unsecured creditors, and guarantors before state and federal courts and has delivered counsel on a wide range of matters, including complex Chapter 11 cases, avoidance actions, and adversary proceedings.
Scott Borger, Ph.D
Senior Economist, National Credit Union Administration
Scott Borger joined the Office of the Chief Economist at the National Credit Union Administration (NCUA) in 2012. He provides NCUA staff with economic analysis and builds quantitative models of risk in the credit union industry. His research includes the role of blockchain technology in community financing, capital formation in depository institutions, and the market’s view of monetary policy. He received a Ph.D. in Economics from the University of California, San Diego in 2009 and a M.A. in Law and Diplomacy from Tufts University in 2004. He and his wife live in Alexandria, Virginia
President and CEO, Innovative Business Solutions, LLC
Mark Cox is the President and CEO of Innovative Business Solutions, LLC, a Commercial Loan CUSO located in Columbia, SC and wholly owned by 8 credit unions in SC and NC. IBS provides total back office support for a credit union’s commercial lending activities, including credit analysis and recommendations, annual reviews, management of the appraisal process, loan document generation, and servicing. The company also provides consulting services around commercial lending, including lender credit training and sales training, and participation arrangement services for its credit unions. Mark joined IBS in late 2013 after 35 years in commercial banking. After 18 years with Wachovia, where he served in roles on both the credit side and as a commercial lender and an agricultural lender, he joined the real world and was CFO of a large agricultural related company for 5 years. Mark then went back into banking when he joined Regions Bank, where he served in several commercial lending roles over a 10 year period, including commercial & industrial lending and commercial real estate lending, and as a producing City President, where he had oversight of both the commercial and consumer sides of the bank and a $250 million portfolio. He finished his banking career with Capital Bank as a commercial lender. A native of Columbia, SC, he has spent his career serving business clients in the Southeast US. Mark is a graduate of the Graduate School of Banking of the South at LSU, the Wachovia Credit Administration School and the RMA Commercial Lending School at East Carolina University.
When he’s not working, Mark enjoys the endless pursuit of the next trophy bass and teaching music and piano to his grandkids.
CEO, Quality Data Systems
After finishing a career in baseball, Sean joined QDS in 2003. Since then, QDS has grown to a regional power in the cash automation, ATM and Branch Technology arena. QDS has built its reputation on delivering the highest level of service in the area leading to long lasting relationships with clients from 10M to 35B. Sean most enjoys helping clients strategize and solve problems around their branch network and strategies for growth that don’t involve bricks and mortar. Sean’s speaking style removes the typical marketing hype and aims to get the heart of how the tools in the market can help financial institutions achieve a better in branch experience that leads to deeper relationships
Senior Behavioral Researcher at the Center for Advanced Hindsight
Maura Farver is a Senior Behavioral Researcher at the Center for Advanced Hindsight. Her research focuses on behavior to increase financial well-being and she is also interested in environmental health behavior. Maura’s interest in behavioral science began during her time at Duke’s Nicholas School of the Environment, where she received a Master of Environmental Management degree. She also holds an MBA from UNC’s Kenan-Flagler Business School and B.S. from Duke University.
Prior to joining the Center for Advanced Hindsight, Maura was the Short Term Planning Manager at Southern California Edison and led a team that developed and maintained the strategy and models for the company’s day-ahead energy bids for the California Independent System Operator’s market. She also led the company’s energy storage coordination and the measurement initiative for the Preferred Resources Pilot. She combined her environmental and behavioral interests during a summer associateship at Opower. Before attending graduate school, Maura also founded and ran Sweeter Theater Productions, a nonprofit theater company in New York City, with the mission of developing female theater artists.
Member, Nexsen Pruet
Suzanne (Suzi) Graham Grigg focuses her legal practice in the areas of Bankruptcy and Creditor-Debtor Rights. Throughout the course of any given day, Suzi works with a variety of financial institutions from traditional banks to credit unions to mezzanine lenders. Her practice covers the entire state of South Carolina.
Lead Lender Relations Specialist, US Small Business Administration, North Carolina District Office
Karen Hoskins has over 27 years of experience with the US Small Business Administration. She currently manages the Finance Department for the NC District Office and is also responsible for training lenders and senior management in a territory consisting of 27 counties.
Karen joined the SBA SC District Office in 1990 to service the Hurricane Hugo Disaster loan program. In 1993 she joined the NC District Office to become a loan analysist for both 7a guaranty loans and 504 loans. In 2011 Karen was selected to be a regional SBA trainer to train SBA Lender Relations Specialists and Senior Area Managers.
Prior to joining SBA, Karen was a lender at C& S Bank of SC, now Bank of America. She is a graduate of the University of South Carolina.
In addition to her position with SBA, Karen is co-owner of Screenmobile of Charlotte.
Juli Anne Lawrence
Chief Strategic Officer
Juli Anne is a nationally recognized ﬁnancial services industry leader. As a top executive, she has helped shape such organizations as Citibank, Western Bancorp, Langley Federal Credit Union, KeyPoint Credit Union, KeyPoint Financial Services, and the National Institutes of Health Federal Credit Union. In addition, she was an adjunct professor of graduate studies at the Johns Hopkins University School of Management. She was also one of the original founders of the CUNA Council movement. Juli Anne has achieved record-breaking growth for many of the credit unions she has headed, and introduced digital innovations that raised the bar for the entire industry.
National Account Director, LSC
Anthony Mondello is a National Account Director at LSC, the cooperative service arm of the Illinois Credit Union League. LSC provides processing services and is the leader in prepaid services in the credit union industry.
Anthony has been in the credit union industry for over 20 years and has been successful in helping credit unions compete by focusing on their needs and the needs of their members. He is a passionate advocate for financial education and products and services that enrich members’ lives.
Chris Purvis, CPA
Audit Shareholder/Credit Union Practice Leader
Elliott Davis, PLLC
Chris has more than a decade of experience providing audit and consulting services for financial institutions. Prior to joining Elliott Davis in 2009, Chris was employed as the Controller of American Founders Bank, a mid-sized community bank headquartered in Lexington, Kentucky. Chris’ prior experience in public accounting was with BKD, LLP in Louisville, Kentucky and Dean, Dorton & Ford PSC in Lexington, Kentucky.
Chris’ primary focus in public accounting has been in providing services for financial institutions; including external audit, internal audit, regulatory compliance, Bank Secrecy Act reviews, external loan reviews, and other consulting services. His client base has included both public and privately owned financial institutions ranging in size from $80 million to over $5 billion in total assets. Chris also has assisted clients with mergers and acquisitions, branch purchases and sales, and capital raises.
Chris also serves as the Leader of the Credit Union practice within the Financial Services Group, as well as the Leader of the Audit & Assurance Practice for the Charlotte office.
Olivier F. Raoust, Sr.
Chief Brand Strategist/Chief Creative Director
Olivier was born, raised and schooled in France. His background as Art Director and Creative Director with regional and national agencies includes The One Club’s One Show, CUES Golden Mirrors, CUNA Diamond Awards and BMA Best of Show awards. Raoust’s first exposure to credit unions dates back to 1987, developing Virginia’s Langley Federal Credit Union original, and multi-award winning creative strategy. It was the impetus needed to open Raoust+Partners in 1996, with a singular focus to help credit unions succeed. He believes each credit union possesses a unique DNA, and he continuously seeks to define that significance and value proposition to members and non-members alike. Known for his passion, curiosity and ability to getting it spot on, Olivier continues to steward brands including Massachusetts’ Jeanne D’Arc CU, and Florida’s Innovations FCU among many others.
Director and Chief Economist, CUNA Mutual Group
Steven Rick is a director and the chief economist for CUNA Mutual Group in Madison, Wisconsin. His primary responsibilities include conducting strategic research, analysis, and forecasting of the financial services industry with special emphasis on the consumer and credit union markets.
Rick’s forecasts serve as a starting point for the strategic planning process and help to create a clear understanding of the underlying trends and links between the general economy, the financial services industry, and CUNA Mutual Group’s policy owners. Rick publishes the Credit Union Trends Report, a monthly “pulse check” on the economic state of the credit union movement. He has authored a textbook on asset-liability management for credit union executives. Before joining CUNA Mutual Group, Rick was the senior economist for CUNA & Affiliate’s Economics & Statistics Department for 22 years. Rick also serves on the Board of Directors of the University of Wisconsin Credit Union, a $2 billion financial institution.
Rick holds a senior lecturer position with the Economics Department at the University of Wisconsin – Madison where he teaches Money & Banking and Macroeconomics courses. He is also the facilitator and instructor for CUNA Management School’s Stanford Bank Game, a computerized bank simulation, and has 2 years’ experience as a bank simulation advisor for the Prochnow Graduate School of Banking.
Rick has a B.A. in Economics from Moorhead State University; a B.S. in Finance from Moorhead University; and a M.S. in Economics from the University of Wisconsin – Madison. He is also obtained a Ph.D. in Economics at the University of Wisconsin – Madison.
Executive Vice President of Customer Success, SilverCloud
Al Rosenbaum is the Executive Vice President of Customer Success at SilverCloud, Inc., a banking specific software as a service (SaaS) company that specializes in helping financial institutions turn front line employees into financial experts and getting members engaged within a bank or credit union’s digital channels in order to improve service, increase productivity, and grow revenue.
Rosenbaum brings more than 25 years of customer success, sales, and marketing experience to SilverCloud. He earned his MBA at Bentley College and his bachelor’s degree in Consumer Behavior at the University of Massachusetts, Amherst.
President of The Cedar Gate and Executive Team Leader at Work24
Ray Sanders is President of The Cedar Gate, an organizational development company passionate about mobilizing leaders who impact the world. He serves on the executive team of Works24, a digital marketing firm helping clients communicate their products and purpose. Sanders has run multi-million dollar organizations, a leading financial institution, served in a nonpartisan role with the US Senate and led international efforts to bring clean water to remote regions of the world. As a passionate communicator, Sanders has been Editor of a news journal, produced award-winning radio and TV programs and been a frequent speaker at college campuses and conferences.
EVP/COO,Carolinas Credit Union League
Dan joined the North Carolina Credit Union League in April of 1997 when he was hired as field director of North Carolinians for Credit Union Choice, the grassroots coalition organized by NC credit unions during their battle to pass the Credit Union Membership Access Act (HR 1151). Following the passage of HR 1151 in 1999, Dan was promoted to assistant vice president of governmental affairs at the League. In 2003, Dan was promoted to vice president of governmental/regulatory affairs.
In 2006 Dan was promoted to SVP of Association Services, overseeing the League’s advocacy efforts and compliance services and communications teams. In 2016 Dan became EVP/COO of the League. In his current role, Dan manages core association offerings, including advocacy, compliance, and professional development. In addition to his responsibilities at the League, Dan serves as Chairman of the Cooperative Council of North Carolina and as a member of the Board of Directors of Association Executives of NC.
Dan grew up in Winston-Salem and graduated from the University of Notre Dame with a double major in political science and economics. Prior to joining the League, Dan worked in Raleigh on the US Senate campaign of Charlie Sanders and later in Washington, D.C. for Congressman Elijah Cummings. Dan resides in Raleigh with wife, Kinnan, and sons Wyatt and Charlie.